Plans & Pricing
Scitor offers two plans to fit your needs. Both plans include core email-to-GitHub functionality, documentation sites, and web forms.
Plan comparison
| Feature | Free | Pro |
|---|---|---|
| Inbound emails → Issues/Discussions | ✅ Unlimited | ✅ Unlimited |
Outbound emails (/send) |
100/month | 500/month |
| AI analysis (sentiment, category, summary) | ❌ | ✅ |
| SLA tracking & escalation | ❌ | ✅ |
| Spam score labels | ✅ | ✅ |
| Documentation site | ✅ | ✅ |
| Web forms | ✅ | ✅ |
| Slash commands | ✅ | ✅ |
| Block/unblock senders | ✅ | ✅ |
| Monthly reports | ✅ | ✅ |
| Custom sender address | ✅ | ✅ |
Outbound email limits
The outbound email limit applies to emails sent via the /send and /sendall commands. The limit resets on the 1st of each month.
If you exceed your limit, the /send command will return an error message. Inbound emails are always unlimited regardless of your plan.
AI features (Pro only)
On the Pro plan, every inbound email and form submission is analyzed by AI to provide:
- Sentiment detection — Is the customer happy, frustrated, or neutral?
- Category classification — Bug report, feature request, question, account issue, billing, or other
- Summary — A brief 1-2 sentence summary of the email content
These are applied as labels to the GitHub Issue or Discussion, making it easy to filter and prioritize.
Tip
AI analysis is powered by Cloudflare Workers AI and runs entirely within Cloudflare’s infrastructure. Your email content is not stored or used for training.
Managing your plan
Plans are managed through the GitHub Marketplace. You can upgrade, downgrade, or cancel at any time from your GitHub billing settings.
When you change plans:
- Upgrade: New features are available immediately
- Downgrade: Features are adjusted at the end of the billing cycle
- Cancel: Reverts to the Free plan