Guides

Practical guides for getting the most out of Scitor.

Available guides

Automate support workflows using GitHub Actions with Scitor’s labels — auto-assign, auto-close spam, Slack alerts, and more.

Supercharge your support with AI-powered automation that reads, reasons, and acts on tickets using coding agents.

Send replies from your own company email address instead of the default Scitor address.

Best practices for creating effective support documentation with Scitor’s knowledge base.

Manage your Scitor subscription, compare plans, and upgrade or downgrade entirely from GitHub.

Plan limits, rate limits, and system quotas — what you can do on each plan.

How Scitor protects your customer data, handles PII, and keeps your support information secure.

Common issues and solutions when using Scitor for customer support.